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ComEd Payment Assistance Information
ComEd Payment Assistance Information
School District 104
Tuesday, October 20, 2020

For information regarding [bill assistance options available to help those struggling with past-due balances, call 1-800-EDISON1 (1-800-334-7661), M-F, 7am-7pm.  [ComEd] customers can also visit ComEd.com/Support to learn more about the following payment assistance options and eligibility requirements:

  • CARE Customer Hardship GrantsResidential customers facing financial hardship may be eligible to receive one-time CARE grants from ComEd to help them get back on their feet.
  • COVID-19 Financial Bill Assistance.  A one-time bill assistance credit of up to $500 is available this year for eligible, low-income households.
  • Flexible, Extended Payment Arrangements.  For a limited time, low-income households and residential customers expressing financial hardship may be eligible for a flexible payment arrangement so they can spread balances over 24 payments, with 0% down.  Residential customers who may not be facing financial hardship, but would like to spread balances, may be able to do so over 18 payments, with no more than 25% down.
  • Waiver of New Deposits and Fee Relief.  ComEd is waiving any new deposit requirements for a limited time for customers expressing financial hardship and extending relief from various fees (such as reconnection fees) to help low-income residential customers.
  • State and Federal Financial Energy Assistance Illinois’ Percentage of Income Payment Plan (PIPP) and the federal Low-Income Home Energy Assistance Program (LIHEAP) also provide valuable financial help to households that may be facing financial challenges.]

[The above is an excerpt from the ComEd October 9, 2020 School Outreach Letter- Payment Assistance Information]